TAUPO, New Zealand – Hilton Lake Taupo has announced Tracey Poole to the position of Hotel Manager for Hilton Lake Taupo commencing on 28 January, 2020.
Her hospitality career spans more than 20 years with 15 years working overseas in various luxury International hotels and resorts, including the iconic Soneva properties, under the Six Senses brand in the Maldives. Poole returns to New Zealand to join Hilton Lake Taupo, bringing a vast experience across multiple markets.
Most recently, Tracey was General Manager of Alila in Wuzhen, China and, prior to that, at the Anandi Hotel & Spa in Shanghai where she oversaw the pre-opening for the brand. Work during this transitional time included the development of the luxury and wellbeing concepts to increase the hotels’ brand awareness and alignment with the growing hospitality trends across the world.
“My vision for Hilton Lake Taupo is to integrate global hotel trends into the resort’s core philosophy to enhance guest experience and overall wellbeing. My experience with renowned wellbeing brands has given me some great concepts to bring into the region. Watch this space,” says Poole.
Originally from Tauranga in the Bay of Plenty, Poole is delighted to be returning closer to home and family. Poole is excited to be an integral part of the Hilton Lake Taupo and Australasian teams to bring her experience and passion for hospitality and high-end luxury wellness resorts.
Poole joins the Hilton Lake Taupo team as the hotel celebrates a successful 10 years of hospitality in Taupo. Originally built in 1889 as The Terraces Hotel, the property has transformed into an iconic North Island destination and an integral part of the Taupo community. The team has spent the past decade working to refine and constantly revise the property welcoming guests from all over New Zealand and the world.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 18 world-class brands comprising more than 6,100 properties with more than 971,000 rooms, in 119 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton welcomed more than 3 billion guests in its 100-year history, earned a top spot on the 2019 World’s Best Workplaces list, and was named the 2019 Global Industry Leader on the Dow Jones Sustainability Indices. Through the award-winning guest loyalty program Hilton Honors, more than 103 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram and YouTube.