A 10-year hospitality veteran, Austin began her career as a catering and conference services coordinator at Arizona Grand Resort in Phoenix, where she was promoted to executive meetings manager, sales manager and then national sales manager. She then held the title of senior sales manager at FireSky Resort & Spa in Scottsdale and Pointe Hilton Tapatio Cliffs Resort in Phoenix before joining Hilton Cleveland Downtown as assistant director of sales.
Austin holds a bachelor’s degree in psychology from Northern Arizona University.
Located in the heart of downtown Cleveland, the property is minutes away from Rocket Mortgage Fieldhouse, home to the Cleveland Cavaliers, the Rock & Roll Hall of Fame, Cleveland Museum of Art and theatre at Playhouse Square. Hilton Cleveland Downtown offers unparalleled event space, from the Superior Ballroom, which can seat up to 2,300 guests theatre-style, to the Hope Ballroom, perfect for weddings with floor-to-ceiling windows with Lake Erie views, to the hi-tech Cleveland Now Boardroom, with state-of-the-art video conferencing. Meeting and event attendees will enjoy the hotel’s stunning $1.5M collection of local art, indoor pool and fitness center and top-floor Bar 32 with views of Lake Erie and the Cleveland skyline.
Hilton Cleveland Downtown is part of Hilton Honors®, the award-winning guest-loyalty program for Hilton’s 17 distinct hotel brands. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits, including a flexible payment slider that allows members to choose nearly any combination of Points and money to book a stay, an exclusive member discount that can’t be found anywhere else and free standard Wi-Fi. Members also enjoy popular digital tools available exclusively through the industry-leading Hilton Honors mobile app, where Hilton Honors members can check-in, choose their room and access their room using a Digital Key.
Hilton Cleveland Downtown is located at 100 Lakeside Avenue East, Cleveland, Ohio 44114. For reservations, visit Hilton Cleveland Downtown or call +1-216-413-5000.
The Hilton Cleveland Downtown opened in June 2016. The hotel features a 28-story tower offering 600 guest rooms positioned atop a four-story podium consisting of ballrooms, meeting/retail space and lobby. Key highlights include Bar 32, Cleveland’s premier rooftop bar, The Burnham Restaurant featuring Cleveland inspired, Ohio proud cuisine, Eliot’s Bar and Living Room, a relaxed lounge on the second floor, as well as underground connections to the Huntington Convention Center of Cleveland and the Global Center for Health Innovation. Access the latest news about Hilton Cleveland Downtown at www.hiltonclevelanddowntown.com.
About Hilton Hotels & Resorts
For 100 years, Hilton Hotels & Resorts has set the benchmark for hospitality around the world, providing new product innovations and services to meet guests’ evolving needs. With 585 hotels across six continents, Hilton Hotels & Resorts properties are located in the world’s most sought-after destinations for guests who know that where they stay matters. Hilton Honors members who book directly through preferred Hilton channels have access to instant benefits. Begin your journey at www.hiltonhotels.com, and learn more by visiting newsroom.hilton.com/hhr and following Hilton Hotels & Resorts on Facebook, Twitter, and Instagram.
Hilton (NYSE: HLT) is a leading global hospitality company with a portfolio of 17 world-class brands comprising nearly 5,900 properties with more than 939,000 rooms, in 114 countries and territories. Dedicated to fulfilling its mission to be the world’s most hospitable company, Hilton earned a spot on the 2018 world’s best workplaces list, and has welcomed more than 3 billion guests in its 100-year history. Through the award-winning guest loyalty program Hilton Honors, more than 94 million members who book directly with Hilton can earn Points for hotel stays and experiences money can’t buy, plus enjoy instant benefits, including digital check-in with room selection, Digital Key, and Connected Room. Visit newsroom.hilton.com for more information, and connect with Hilton on Facebook, Twitter, LinkedIn, Instagram, and YouTube.